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ElevenLabs + 3CX: Passing through Caller ID

ElevenLabs + 3CX: Passing through Caller ID

Since my last post about linking ElevenLabs and 3CX, there’s another setting that will make the integration experience better. Passing through caller ID By default, an outbound call via a SIP trunk in 3CX will pass through the outbound caller ID as defined in the trunk, extension or department. This doesn’t work for forwarding calls